Shipping Policy
Delivery Areas
LeeArmAnd currently offers shipping services throughout the United Kingdom. We are committed to providing reliable and efficient delivery of our premium dog food products to your doorstep.
Shipping Methods and Timeframes
Standard Delivery
- Delivery within 3-5 business days
- Orders placed before 2 PM (GMT) are processed the same day
- Free shipping on orders over £50
- Standard shipping fee of £4.99 for orders under £50
Express Delivery
- Next business day delivery for orders placed before 2 PM (GMT)
- Available for mainland UK addresses
- Express shipping fee of £8.99
Order Processing
All orders are processed at our Manchester facility located at 42 Lever St, Manchester M1 1DZ, UK. Our dedicated team ensures that your order is carefully packed and dispatched according to our quality standards.
Processing Times
- Orders are processed Monday through Friday, excluding public holidays
- Weekend orders are processed on the next business day
- You will receive a confirmation email with tracking information once your order is dispatched
Tracking Your Order
Once your order is dispatched, you will receive:
- An email confirmation with your tracking number
- A link to track your package's journey
- Updates on estimated delivery time
Special Delivery Requirements
For specific delivery requirements or concerns:
- Contact our customer service team at info@LeeArmAnd.com
- Include your order number in all correspondence
- Special delivery instructions must be provided during checkout
Delivery Exceptions
Please note the following exceptions to our standard delivery service:
- Remote areas may require additional delivery time
- Severe weather conditions may affect delivery schedules
- Holiday periods may experience longer processing times
Failed Deliveries
In case of a failed delivery attempt:
- A card will be left with instructions for redelivery
- The package will be held at the local depot for collection
- Contact our customer service team to arrange redelivery
Contact Information
For any shipping-related queries, please contact us:
- Email: info@LeeArmAnd.com
- Address: 42 Lever St, Manchester M1 1DZ, UK
- Customer Service Hours: Monday to Friday, 9 AM - 5 PM (GMT)